Coupon Policies

:::Commissary Stores (Military)::: – Commissaries.com

Coupon Policy: Updated 4/2/09 This is a superb example of how a coupon policy should be written. It is complete, concise and leaves little room for interpretation by the cashier or the patron. If all stores wrote their policies like this, we would all be treated well at the checkout.

Policy on overage in on Page 44 of the coupon policy.

Valid coupons will be entered at the value stated on the coupon. If the value of the coupon exceeds the cost of the product, the customer will be given the full value of the coupon.

♦Commissary FAQ from commissaries.com
Commissaries.com – Coupon Use

Q. Do commissaries accept coupons?
A. Yes. Commissaries accept most types of coupons as part of purchase transactions in accordance with the terms and conditions stated on a coupon.

Commissaries CANNOT accept “in-house” coupons issued by commercial grocery stores or supermarkets.

Patrons who wish to use coupons as part of a purchase transaction must buy the item(s) indicated on a coupon, and-except in foreign overseas areas-must use a coupon prior to or on the expiration date stated on a coupon.

Commissaries located in foreign overseas areas accept coupons up to six months after the expiration date stated on a coupon.

Q. Do commissaries ever have “double coupon” or “triple coupon” promotions like those offered by commercial stores?
A. No. The “double” or “triple” coupon promotions offered by commercial stores involve doubling, tripling (or otherwise increasing) the face value of a coupon. Commercial stores who offer these types of promotions get paid by the coupon issuer only for the face value of a coupon, and have to absorb the costs of “doubling” or “tripling” coupon face value in their pricing and profit structure.

Because commissaries are required by law to sell goods at prices set only high enough to cover the cost of those goods, commissaries make no profit from which to pay the costs associated with “double” coupon promotions.

Additionally, DeCA cannot use funds provided for the operation of commissaries to support such promotions, because law strictly prescribes the uses of these funds, and “promotional support” is not among the allowable uses of these funds.

Commissaries do occasionally offer a different type of “double coupon” promotion than described above. For these promotions, manufacturers or other coupon issuers agree that commissaries may accept more than one coupon on the purchase of an item, and usually supply large numbers of coupons to patrons in the commissary in support of such promotions. These “double coupon” promotions involve doubling the number of coupons accepted on the purchase of an item, but DO NOT involve doubling (or otherwise increasing) the face value of a coupon.

Q. May I use coupons in combination on the purchase of an item in a commissary?
A.“No, customers may use only one coupon per item in DeCA commissaries. Even coupons without “exclusionary language,” such as “NOT TO BE USED WITH ANY OTHER COUPON, ” “NOT TO BE USED WITH ANY OTHER OFFER,” “ONE COUPON PER PURCHASE,” etc. , may not be used in combination on the purchase of an item. This policy is in line with the policies of other DoD resale activities and our commercial counterparts.”

Q. Can I use coupons generated from the Internet in a commissary?
A. Yes, commissaries gladly accept Internet or home-printed coupons provided they meet the following requirements – the coupons must have a typical barcode and Product Identification Number (PIN) or GS1 DataBar. A Dot Scan Barcode may appear below the expiration date, but is only required if stated on the coupon, e.g., “Do not accept without a Dot Scan Barcode below the expiration date.” Internet coupons cannot be accepted for free products, however, “Buy One Get One Free” coupons are acceptable if they meet all other requirements.

Procter and Gamble (P & G) does not authorize Internet coupons for any of their products.

:::DOLLAR GENERAL::: – DollarGeneral.com

Coupon Policy – Updated 4/8/10

Dollar General is pleased to accept Manufacturer’s Coupons and Dollar General Store Coupons at any of our more than 8,700 stores.  These coupons come from a variety of sources, including, but not limited to, newspapers, magazines, print-at-home (internet), direct mail, product packaging, and in-store coupon boxes.

Our coupon requirements are as follows:

Dollar General will accept coupons, including Internet Coupons, provided they meet these requirements:

1.     Coupons must be original (no photocopies)

2.     Coupons must have a scan-able barcode

3.     Coupons must have an expiration date

4.     Coupons may be used only on products sold at Dollar General, and must match exactly to the item as it is packaged and sold at Dollar General.

5.     Coupons must clearly say “Manufacturers Coupon” or “Dollar General Store Coupon”

Dollar General will NOT accept the following:

1.     Manufacturer’s coupons that do not scan, or Dollar General Store Coupons with an invalid promotional code

2.     Expired Coupons

3.     Coupons for products not sold at Dollar General

4.     FREE Item coupon if printed from the Internet, unless a purchase is required (example: a “buy one, get one free” is acceptable).

5.     Coupons from other retailers or coupons that may be used only at other retailers

In addition, unless the coupons state otherwise, you may use multiple coupons in one transaction. You may also use a Dollar General coupon along with a Manufacturer’s coupon for the same item, as long as neither coupon states otherwise.

• Dollar General Printable Coupons

:::KROGER::: – Kroger.com

I wrote to Kroger and requested the info for the Coupon Policy in the Northern Alabama area. Here is the response:

The stores in your area are part of the Atlanta division.  Please see the coupon policy for the Atlanta division below:

Atlanta:

Double Coupons:

* Manufacturer coupons $.50 or less Will Be “Doubled” when a Plus Card is used.

* Manufacturer coupons $.51 or greater will be redeemed at face value.

* This Does Not apply to “Free”, Kroger, Catalina, Retail Food Store coupons, Electronic Coupons on the Kroger Plus Card or items prohibited by law.

Pharmacy Coupons:

* Does accept Competitor Pharmacy coupons.

* Cannot use LCM or Competitor Coupons in conjunction with the $4 Generic Program.

General Coupon Policy:

* Only accepts two (2) Internet coupons per manufacturer, per product, per visit, per day.

* The store manager has the right to accept, decline, or limit the use of ANY coupon upon view.

* The store manager has the right to limit the Quantity of coupons/items used/purchased in a single transaction, by a single customer, or in a single day.

* Does NOT accept expired manufacturer coupons.

* Limit One (1) manufacturer coupon per item.

* Amount refunded cannot exceed the price of the item.

* Customer is responsible for tax on all items even “Free” items.

I hope that this information is helpful.  If you have any further questions please feel free to contact us at 800.576.4377.

Kroger Print-at-Home Coupon Acceptance Policy – 11/2007

Effective November 2007, all Kroger divisions accept industry-standard, secure print-at-home coupons. We recently partnered with Coupons Inc., the industry leader in print-at-home coupons, to offer print-at-home coupons on Kroger.com and all of our store banner websites. You may also find coupons on brand websites and legitimate coupon websites like Coupons.com. Help us make your shopping experience a pleasant one by keeping in mind these simple rules for using Print-At-Home coupons.

We can only accept print-at-home coupons if they scan properly at checkout. Legitimate printable coupons are delivered using special software designed to print a properly rendered barcode on the coupon and limit the number of coupons printed.

We will generally not accept “FREE product” (no purchase required) print-at-home coupons. It is currently an industry practice not to produce print-at-home manufacturer’s coupons for free product. Buy-one-get-one-free coupons and other values that have a purchase requirement are acceptable.

We will usually not accept coupons for more than about 75% of a product’s value. For example, a $2 off coupon will be acceptable for a product that normally sells for $5 or more, but a $2 off printable coupon for a product that sells for $2.25 is unlikely to be legitimate. If there are exceptions, we are usually provided advance notice by the manufacturer.

Coupons will be rejected if they appear distorted or blurry, altered in any way, or are obvious duplicates. You should always print the coupon yourself directly from the website or email that is offering it. Only then can you ensure you are printing a legitimate coupon. The coupon will never appear on your computer screen. A legitimate coupon is never sent as a graphic or PDF or sent in a Word document.

Print-at-home coupons should never be copied, sold, or traded. They should not be photocopied or scanned and distributed to others. They have unique serial numbers printed on them and follow an industry-standard format. Coupons are never sold and you should not pay for someone’s “time to clip” or other service fee.

For more information about using print-at-home coupons and to check coupons for validity please visit the Coupon Resource Center online at www.printcoupons.com.

:::Publix::: – Publix.com

Publix Coupon Policy

• Publix will accept (1) one store coupon and (1) one manufacturer coupon per item. A store coupon is defined by one of the following: Publix store coupon OR Competitor store coupon. YMMV for Target or KMart.

• You may use coupons on both the Buy One AND the Get One Free Item. Use the coupon policy stated in #1.

• $/$$ coupons are allowed but you may use only (1) one per transaction. These may arrive in USPS mail or email from Publix or competitors.

• If a coupon states that you receive an item FREE, you may not use additional coupons to discount the FREE item further.
• You Publix may not allow overage with coupon use. Check with your store to see if they do or do not allow this.

• FYI – every Publix store manager has the right to choose which stores are considered competitors! Stop by their customer service area and ask what stores are considered competitors in your area.

• Publix Coupons – powered by Coupons.com

• Clubs & Programs: developed with your interests in mind
  • Publix Wine Guide: if you like wine, you are sure to love the Publix Wine Guide
  • Publix Baby Club®: join the Publix Baby Club® and you’ll receive lots of free stuff
  • Publix Preschool Pals®: our program for parents of children between the ages of two and five
  • Publix FamilyStyle® Magazine: make shopping, cooking and living easier.
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  • Publix Upromise: save for college while shopping with us

:::Target::: – Target.com

Target Stores Coupon Policy

Coupons are a great way to save even more when shopping with us, and it’s easy to use them at our stores.

•    Target accepts one manufacturer coupon and one Target coupon for the same item (unless prohibited)
•    Super Target coupons can be used in any Target store if the store carries the item
•    We gladly accept valid internet coupons

Because of the variety of coupons available to our guests, we do have some guidelines for how coupons can be redeemed at Target.

When accepting coupons, we use the following guidelines:

•    We accept two kinds of coupons: Target-issued coupons and manufacturer-issued.
•    We’ll accept one Target coupon and one manufacturer coupon for the same item, unless either coupon prohibits it.
•    Coupon amount may be reduced if it exceeds the value of the item after other discounts or coupons are applied.
•    We can’t give cash back if the face value of a coupon is greater than the purchase value of the item.
•    We can’t accept coupons from other retailers, or coupons for products not carried in our stores.
•    All valid coupons should be presented to the cashier while you’re checking out.

Learn more about the Target.com Pricing Policy.

• Target Printable Coupons

:::Walmart::: – Walmart.com

Walmart Coupon Policy

Walmart accepts the following types of coupons (see guidelines below):

• Manufacturer coupons (Cents Off)
• Free merchandise (or manufacturer’s Buy-One-Get-One-Free) coupons
• Store coupons
• Pharmacy (Advertising and Promotional) coupons
• Internet coupons
• Soft drink container caps

The following are guidelines and limits:

• Walmart only accepts coupons for merchandise we sell and only when presented at the time of purchase.
• Coupons should have an expiration date and be presented within the valid dates. Walmart will not accept expired coupons.
• Internet coupons should be legible and say “Manufacturer Coupon.” There should be a valid remit address for the manufacturer and a scannable bar code.
• Only one coupon per item is permitted.
• Use of 40 or more coupons per transaction will require approval by Customer Service Manager.

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